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Here are some frequently asked questions we come across, if you have any other questions and cannot see them on this page, please contact us and we would be more than happy to assist!

01. What Is An S5 Tracker?

An S5 tracker is a sophisticated vehicle tracking system designed to meet strict security standards and provide advanced features for enhanced vehicle safety. This type of tracker is commonly used for high-value or high-risk vehicles, as it offers several key benefits that are valued by both vehicle owners and insurance companies.

This tracker has two options, with or without immobilisation.

02. What Is An S5 Plus Tracker?

An S5 Plus tracker is a sophisticated solution for vehicle security, offering features that ensure both the safety of the vehicle and a rapid response in case of theft. Its advanced functionalities, including Automatic Driver Recognition and remote immobilisation, make it a top choice for those seeking superior vehicle protection.

03. What Is An S7 Tracker?

An S7 tracker is a type of vehicle tracking system designed to provide basic tracking capabilities with a focus on affordability and straightforward functionality. This tracker is commonly used in a variety of vehicles to help monitor location and assist in theft recovery. While less advanced than S5 trackers, S7 trackers still offer essential tracking features that can be valuable for vehicle security and are recognised by insurance companies for their role in helping to recover stolen vehicles.

04. What Is A Thatcham Approved Tracker?

A Thatcham-approved car tracker is a vehicle tracking system that has been tested and certified by Thatcham Research, a UK-based organisation known for establishing standards in vehicle security and insurance. Thatcham approval indicates that the tracker meets specific safety, security, and performance criteria, offering a reliable and effective solution for vehicle tracking and theft recovery.

05. How do I know Which Vehicle Tracker Is Best For Me?

To find the best vehicle tracker for your vehicle, assess your security needs, understand insurance requirements, choose the appropriate type of tracker, consider additional features, evaluate your budget, and research reputable manufacturers. This approach will help you make an informed decision and select a tracker that offers the right balance of security, functionality, and value for your vehicle.

06. Can I Transfer My Vehicle Tracker From My Old Vehicle To My New Vehicle?

Transferring a vehicle tracker from one car to another is generally possible but depends on the type of tracker. Please contact us for confirmation.

07. What Is An Automatic Driver Recognition (ADR) System?

An Automatic Driver Recognition (ADR) system for vehicle trackers is a security feature that helps identify authorised drivers and detect unauthorised vehicle use. It is designed to enhance vehicle security and reduce the risk of theft by requiring a unique identifier for the driver, typically a small electronic tag, fob, or card.

08. How does Automatic Driver Recognition (ADR) System Work?

Driver Identification: The system uses a small tag, fob, or card that the authorised driver carries. This tag communicates with the vehicle tracker to confirm the driver’s identity.

Authorization Check: When the vehicle is started or moved, the ADR system checks for the presence of the tag. If the tag is not detected, the tracker triggers an alert indicating potential unauthorised use or theft.

Alert System: If the tracker senses movement without the authorised tag, it sends an alert to a monitoring centre, which can then contact the vehicle owner or initiate a response. Some systems might also notify the owner via a mobile app or text message.

09. What Is A Mobile Phone Driver Recognition System?

A Mobile Phone Driver Recognition System for vehicle trackers is a security feature that allows a smartphone to act as an identifier to confirm the identity of an authorised driver. This system is designed to enhance vehicle security by requiring the presence of a specific mobile device, typically paired with an app, to start or operate the vehicle without triggering alarms or alerts.

10. How Does Remote Immobilisation Work?
  • Control System: Remote immobilisation is usually controlled through a vehicle tracking system or a centralised monitoring centre. It can be activated remotely via a secure communication link, often using GPS and GSM technologies.
  • Engine Control: The system interacts with the vehicle’s engine management system to disable starting or to shut down the engine if it is already running. It can be programmed to engage under specific conditions, such as after a certain time delay or when the vehicle is in a safe location.
  • Activation: When a vehicle is reported stolen or unauthorised movement is detected, the remote immobilisation system can be activated by the monitoring centre or the vehicle owner through a mobile app or a web-based interface.
  • Safety Measures: For safety reasons, remote immobilisation systems are designed to ensure that the vehicle is immobilised only when it is safe to do so, such as when the vehicle is stationary or moving at low speeds.
11. How Long Will It Take To Fit My Tracker After Ordering?

Typically within 1-5 business working days, in some cases we can even arrange the next working day depending on workload. Please contact us for a more accurate date.